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[Support request] White screen after GP update?

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Home Forums Support White screen after GP update?

Viewing 4 posts - 1 through 4 (of 4 total)
  • Author
    Posts
  • #1858988
    Yolanda

    Hello,
    After updating from 303 to 304 I get a white screen and my site is broken.
    I’ve tried it twice again, but had to recover my site with a backup.

    Am I the only one having this problem?

    Thank you,
    Yolanda Lippens, NL

    #1859345
    Leo
    Staff
    Customer Support

    Hi Yolanda,

    That’s strange. The update has been released for 5 days now and we haven’t received other reports on this.

    The recent update only has one change as well so I don’t believe it could cause an issue like this:
    https://generatepress.com/generatepress-3-0-4/

    Does the same issue happen if you disable all plugins except GP premium then update the theme?

    Might be good to start a staging site for this in case we need to take more debugging steps.

    Let me know 🙂

    #1882019
    Yolanda

    Thank you Leo,
    I need some more time to do this. I will let you know when I’m up and running again.

    Bye bye
    Yolanda

    #1882504
    Leo
    Staff
    Customer Support

    Sounds good 🙂

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