Archived topic

White screen after activating GP-Premium add-ons

1 reply · Started by Roger Valdez on August 13, 2015

Viewing posts 1–2 of 2

August 13, 2015 at 8:12 am #128922

I was advised to disable all my plugins before downloading the Woocommerce plugin. After I successfully downloaded the Woocommerce plugin and tested it, I then went back and activated the GP-Premium add-ons plugin, which immediately gave me a full white screen. I am now not able to access the wp-admin section of my website. As soon I put in my login credentials and hit enter, the screen goes completely white.

http://www.happydogatl.com

Any help or suggestions for this issue would be greatly appreciated

Thank you,

Roger

August 13, 2015 at 8:38 am #128939

Hi Roger,

Is this a fresh install of GP Premium you're working with?

Can you try increasing your PHP memory limit?: https://generatepress.com/knowledgebase/increasing-memory-limit/

Let me know - we'll get this sorted! :)

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