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[Support request] Where to put Provenexpert Pro Seal Code?

Home Forums Support [Support request] Where to put Provenexpert Pro Seal Code?

Home Forums Support Where to put Provenexpert Pro Seal Code?

Viewing 8 posts - 16 through 23 (of 23 total)
  • Author
    Posts
  • #2588684
    David
    Staff
    Customer Support

    So, the error in the console has gone.
    Can yo edit the element that has your code in, and set the Priority to 999
    This should make the script fire later and perhaps work…

    #2588722
    Georg

    OK changed to 999 und cache cleaned. Sorry, still no Seal to see…

    #2589023
    David
    Staff
    Customer Support

    The seal is there, its just by default it has a CSS rule to set its display: none and i assume its Javsacript should change that after a given time.

    I tested the code again on my dev site and it works.
    So something else must be conflicting.

    Can you temporarily disable all other plugins aside from GP to see if there is a conflict?

    #2589074
    Georg

    OK, I disabled all plugins except GP Premium. Unfortunately, the seal still does not appear. Since this is a productive site, I can only switch off the plugins for a short time…

    Do you have any other ideas where the error could be? I mean outside of the plugins. I’m slowly getting desperate.

    #2589087
    Georg

    FOUND IT! Somebody wrote this in the style.css:

    .pe-pro-seal{
    display:none;
    }

    But thank you very much for your patience and your support in this matter David! You offer really great support!

    Best regards

    george

    #2590316
    David
    Staff
    Customer Support

    Ah, that would explain it – glad to hear you got it working

    #2590424
    Georg

    Yes, I didn’t expect that either… 🙂 My former SEO agency tried to make the site GDPR compatible. Maybe that’s where the fatal CSS lines come from… You put me on the right track with your reference to “display: none”. Many thanks and Happy Easter!

    #2590447
    David
    Staff
    Customer Support

    You’re welcome and happy easter too!

Viewing 8 posts - 16 through 23 (of 23 total)
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