- This topic has 9 replies, 3 voices, and was last updated 5 months ago by Greg.
June 30, 2014 at 1:43 am #2082Eszter
Hi! I can’t find where to enter the license key. It says “Go to “Appearance > GeneratePress” . I go to “appereance” but all I can chose from is themes, customize, widgets or menus. Can’t find it anywhere else eitherJune 30, 2014 at 9:15 am #2133TomLead DeveloperLead Developer
When GeneratePress and the addon are activated, you can go to “Appearance > GeneratePress” and there will be a field that allows you to enter the license key.
Let me know if this helps or not 🙂
TomJuly 1, 2014 at 2:18 am #2323Eszter
I’ve double checked that both the theme (Generate Press) and plugin (Generate Colors) are installed and active, but I still can’t find where to put the key 🙁
Again, if I click “Appearance” (the button with the paintbrush), I can chose; “Themes”, “Customize”, “Widgets” and “Menus”, nothing that says “GeneratePress”. Can it be that it’s because I have WordPress in Swedish? Shouldn’t be a problem tho. I’ve also tried to turn off my other plugins but it didn’t help. It’s a bit frustrating to get stuck here :/July 1, 2014 at 8:20 am #2381TomLead DeveloperLead Developer
Can you email me your URL, username and password to firstname.lastname@example.org so I can get this sorted out for you?
TomJuly 2, 2014 at 10:03 am #2497TomLead DeveloperLead DeveloperFebruary 14, 2018 at 2:16 am #495952Quincy
Hi I’ve the same problem. Also, when I try to upload the theme trough upload. There s a error.
I’ve bought the premium theme.February 14, 2018 at 6:20 am #496088LeoStaffCustomer SupportJuly 1, 2020 at 8:05 am #1348386Zack
I have wordpress installed on my cpanel and am using the GP theme. I just bought premium. Where do I enter the key to unlock the features?
Thank youJuly 1, 2020 at 8:28 am #1348424Stacey UsborneStaffCustomer Support
This article may be helpful: https://docs.generatepress.com/article/updating-gp-premium/July 1, 2020 at 8:45 am #1348447Greg
On Dashboard menu click on Appearance, then click on GeneratePress.
You’ll be on the page where you turn on whichever premium elements you want to activate.
To the right of the Elements list is a small box labeled “Updates”. That’s where you enter the license key.
Be careful when you copy & paste the license key that you don’t add a blank space on either end.
Once you hit Save, you’ll get a little message above the Elements area saying License Activated.
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