- This topic has 29 replies, 4 voices, and was last updated 5 years, 5 months ago by David.
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October 8, 2018 at 3:37 am #695942gianfranco
Guys the library button is not visible.
What have i to do?
Thx in advance
GianOctober 8, 2018 at 8:04 am #696249gianfrancoHi Leo, Hi david,
the button library is still missing.
What have i to do or to ask to my server farm?
I need help.
Thanx
GianOctober 8, 2018 at 8:26 am #696263DavidStaffCustomer SupportHi there,
you host needs to allow communication with the gpsites.co website, without them doing so the system will not work.
October 8, 2018 at 8:35 am #696272gianfrancoHi david,
the hosting told me that now the site is open to communicate with the IP of gpsites.co. Can you please tell me what have i to do? the button is still missing. ๐October 8, 2018 at 8:39 am #696277DavidStaffCustomer SupportCan you confirm the PHP version on the server?
October 8, 2018 at 8:51 am #696285gianfrancohi david 7.0.31 on plesk
October 8, 2018 at 9:28 am #696316LeoStaffCustomer SupportFor some reason, we never received your login details.
Can you send it directly to [e-mail removed]?
Thanks!
October 8, 2018 at 10:48 am #696416gianfrancoHi leo,
i’ve done it.
I’ve sent the email with the url of the topic in object and new login detail in the text of message with my license key.October 8, 2018 at 10:50 am #696421LeoStaffCustomer SupportReceived. We will take a closer look and get back to you ๐
October 8, 2018 at 10:51 am #696423gianfrancook thx
October 8, 2018 at 10:59 am #696434TomLead DeveloperLead DeveloperThe only reason the library wouldn’t be showing up is if communication between your server and gpsites.co was still blocked.
When you visit “Appearance > GeneratePress”, your server will ping gpsites.co asking for the list of available library sites. Once gpsites.co returns the list, the library will appear for you.
If something gets in the way of that request (a firewall), nothing will happen on your end.
It might be worth just confirming with your server once more that the request is being allowed.
Sorry for the inconvenience!
October 9, 2018 at 2:35 am #696896gianfrancoMy serverfarm wrote:
Mornin’ Gianfranco,there’s no firewall’s rule that blocks communication with con gpsites.co.
we’ve tried with wget to gpsites.co and it works fine:
root@vps:~# wget https://gpsites.co
–2018-10-09 10:32:08– https://gpsites.co/
Risoluzione di gpsites.co (gpsites.co)… 178.128.151.156
Connessione a gpsites.co (gpsites.co)|178.128.151.156|:443… connesso.
Richiesta HTTP inviata, in attesa di risposta… 200 OK
Lunghezza: 0 [text/html]
Salvataggio in: “index.html”index.html [ <=> ] 0 –.-KB/s in 0s
2018-10-09 10:32:08 (0,00 B/s) – “index.html” salvato [0/0]
root@vps:~# wget http://gpsites.co
–2018-10-09 10:32:12– http://gpsites.co/
Risoluzione di gpsites.co (gpsites.co)… 178.128.151.156
Connessione a gpsites.co (gpsites.co)|178.128.151.156|:80… connesso.
Richiesta HTTP inviata, in attesa di risposta… 200 OK
Lunghezza: 0 [text/html]
Salvataggio in: “index.html.1”index.html.1 [ <=> ] 0 –.-KB/s in 0s
2018-10-09 10:32:12 (0,00 B/s) – “index.html.1” salvato [0/0]
root@vps:~#
October 9, 2018 at 2:36 am #696897gianfrancoNow it’s ok! it works.
I’m tryng to install a theme.
ThanksOctober 9, 2018 at 2:50 am #696906gianfrancoit’s all ok!
October 9, 2018 at 3:32 am #696937DavidStaffCustomer SupportAwesome. Glad to here you got it resolved!
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