[Resolved] When trying to edit the menu icons I get a blank page

Home Forums Support [Resolved] When trying to edit the menu icons I get a blank page

Home Forums Support When trying to edit the menu icons I get a blank page

Viewing 8 posts - 1 through 8 (of 8 total)
  • Author
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  • #1063463
    Robert

    When I try to edit the menu under Appearance>Menus and I pick Social – Sider, and I click on the icon to edit the icon I get a blank screen: https://ibb.co/g4kDXQP

    #1063464
    Leo
    Staff
    Customer Support

    Hi Robert,

    Sounds like a plugin conflict.

    Can you try disabling all plugins except GP Premium to eliminate any unknown conflicts?

    Let me know πŸ™‚

    #1063473
    Robert

    I tried the plug-in conflict test. Not that this time. Maybe it has to do with me trying the rollback installation of the Menu Icons plugin and then updating again? If so, would I deactivate and delete and reupload and not lose settings or would I lose my current menus and icons?

    #1063479
    Leo
    Staff
    Customer Support

    I’m not sure if that’s the reason. Worth a shot though.

    I don’t think you will lose your current icons but not 100% sure.

    #1063483
    Robert

    Or maybe it’s better just to overwrite the current copy with a new copy rather than deactivating, deleting and reuploading?

    #1063518
    Leo
    Staff
    Customer Support

    Through FTP yeah that would be good too.

    #1067783
    Robert

    The issue was fixed with an update to the plugin. Thanks!

    #1067916
    Leo
    Staff
    Customer Support

    No problem πŸ™‚

Viewing 8 posts - 1 through 8 (of 8 total)
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