Site logo

Archived topic

When trying to edit the menu icons I get a blank page

7 replies · Started by Robert on November 14, 2019

Viewing posts 1–8 of 8

When I try to edit the menu under Appearance>Menus and I pick Social – Sider, and I click on the icon to edit the icon I get a blank screen: https://ibb.co/g4kDXQP

Hi Robert,

Sounds like a plugin conflict.

Can you try disabling all plugins except GP Premium to eliminate any unknown conflicts?

Let me know :)

I tried the plug-in conflict test. Not that this time. Maybe it has to do with me trying the rollback installation of the Menu Icons plugin and then updating again? If so, would I deactivate and delete and reupload and not lose settings or would I lose my current menus and icons?

I'm not sure if that's the reason. Worth a shot though.

I don't think you will lose your current icons but not 100% sure.

Or maybe it's better just to overwrite the current copy with a new copy rather than deactivating, deleting and reuploading?

Through FTP yeah that would be good too.

The issue was fixed with an update to the plugin. Thanks!

No problem :)

This archived topic is closed to new replies.