Archived topic
When opening chatwoot on mobile, and closing it page freezes.
5 replies · Started by pcdoctoratl on May 25, 2020
Using chatwoot on the site, added the code under footer.php
Works fine, but when on mobile if i click on the chat bubble, then close it the page freezes. If i reload the page it works, or even if i click on the mobile phone logo. Would appreciate your help!
Hi there,
Have you checked with ChatWoot's support?
This is what they replied:
I tested the behavior on couple of other websites and seems like its working properly there. this could be due to some conflicting css/js.
i will get our frontend team to look at this
So sounds like they are working on this?
GP itself shouldn't be the issue.
Right, i'm not sure maybe some CSS i added (phone button on opposite side of chat window) may be the culprit?
CSS don't normally cause any freezing issue.
You could always remove the CSS temporarily to test.
