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Hi,
I’d be grateful for your advise / help.
Kind regards,
RamCustomer Support
Hi there,
Any chance you can disable all plugins except GP Premium to eliminate conflicts from other plugins first?
Let me know 🙂
Documentation: http://docs.generatepress.com/
Adding CSS: http://docs.generatepress.com/article/adding-css/There are only 3 plugins at the moment. I’ve deactivated them but the problem remains. Regards, Ram.
Does it work if you switch to a default twenty series WordPress theme?
Documentation: http://docs.generatepress.com/
Adding CSS: http://docs.generatepress.com/article/adding-css/I switched to Twenty Sixteen and it works.
Whilst your helping me resolve the matter, your requests raise another question… IF my site was live and extremely active, would it even be possible to do this type of testing?
What is your H1 font size setting under Customizer > Typography > Headings?
IF my site was live and extremely active, would it even be possible to do this type of testing?
You’d have to duplicate the issue on a staging server and do the test – we haven’t had other reports on this so it’s likely something specific to your install.
Documentation: http://docs.generatepress.com/
Adding CSS: http://docs.generatepress.com/article/adding-css/The H1 font size in the said location is 700.
(btw, thanks for clarifying my other point)
Sorry. 700 is the weight. The size was 40. I reduced it to 20. I also reduced the H2 to 15. Still not able to add text in the Title box (but I remain confident, we’ll get there)
Can you send me the dashboard access to your site with all plugins disabled?
You can send the dashboard access using Account Issue here:
https://generatepress.com/contact/Please include the following information:
– The URL of this topic.
– Login URL.
– Username and password.Documentation: http://docs.generatepress.com/
Adding CSS: http://docs.generatepress.com/article/adding-css/I just submitted the details mate in the pre-sale contact form (as the others didn’t allow me to add information.
Btw. I forgot to add the url. It’s powerofmentalism.com
Hiya,
I’ve resent the details to the support email. Kind regards.
Try increasing the line-height property:
https://www.screencast.com/t/CHASsCW3mSvIt will fix the issue.
Documentation: http://docs.generatepress.com/
Adding CSS: http://docs.generatepress.com/article/adding-css/Thank you very much Leo.
I really appreciate your time, effort and patience.
No problem 🙂
Documentation: http://docs.generatepress.com/
Adding CSS: http://docs.generatepress.com/article/adding-css/
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