[Resolved] when I click on the menu, the screen become white

Home Forums Support [Resolved] when I click on the menu, the screen become white

Home Forums Support when I click on the menu, the screen become white

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  • #2384534
    abdallah

    Hi
    Thank you in advance for your help and your time πŸ™‚
    On mobile, the screen becomes white when I click on the menu icon (three horizontal lines). I found that the entire page goes to the right, which is why I only see the white screen. When I scroll to the right, I see my page, but on the left, there is a big blank area.
    My website is multisite. I have this problem with the Arabic subdomain. The English and French sites are good.
    I disabled all plugins, and the problem is still there.
    Can you help, please?

    #2384600
    Ying
    Staff
    Customer Support

    Hi there,

    I can’t replicate this issue on my end.

    Can you try to disable all plugins and custom functions/scripts to eliminate conflicts from 3rd party code?

    Let me know!

    #2384695
    abdallah

    Hi
    Thank you for your reply.
    I found a solution on google. The keyword “white space on WordPress mobile.”
    this CSS code fixed it:

    @media only screen and (max-width: 768px){
        html,
        body{
        width:100%;
        overflow-x:hidden;
        }
    }

    Thank you very much for your time πŸ™‚

    #2384721
    Ying
    Staff
    Customer Support

    I see, glad you found out a solution πŸ™‚

Viewing 4 posts - 1 through 4 (of 4 total)
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