wheel constantly spinning in dashboard

[Liz Luby]

Hi there,

I use the GeneratePress theme and, when I’m in Dashboard mode, the spinning wheel just keeps spinning and spinning and spinning. The site seems to be functioning properly, but this does not seem normal to me. It just started a couple of days ago.

I spent this afternoon disabling all plugins to see if I could find the cause. Have any GP users encountered this before and do you know of any possible solution?

Thank you for considering and hope to hear from you soon.

[Tom]

This usually means one of your plugins has a javascript error.

When you disabled all non-GP plugins, did the issue not go away?

You can also try increasing your PHP memory limit: https://generatepress.com/knowledgebase/increasing-memory-limit/

[Liz Luby]

Looks like maybe it’s Jetpack? Though Jetpack has never malfunctioned on my site before. Have you heard of this happening?

[Tom]

Shouldn’t be Jetpack – I’m using it here on this site. If it seems like it’s Jetpack, it’s most likely the PHP memory limit thing I mentioned.

[Author]

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