- This topic has 8 replies, 2 voices, and was last updated 2 years, 11 months ago by David.
February 17, 2020 at 8:06 am #1168162Gary
Can you take a look at my clients site for me please. The URL I have given you is displaying with a massive white space at the top in mobile view and some pages are not loading all the content.
I found a couple of malicious files on the server at the weekend by doing a Wordfence scan and although Wordfence is now saying the site is clean I am obviously concerned about the weirdness.
It only happens on a mobile phone and does not seem to happen when resizing the browser window down to mobile size.
Thanks in advance for your help.
GaryFebruary 17, 2020 at 8:46 am #1168205Gary
Even weirder is that the issue only seems to happen when the site is navigated too from Google. If you just click around the site is works.February 17, 2020 at 8:58 am #1168227Gary
So type site:domain.com into Google on an iPhone and then click on any of the links to a category and you will see the result.
I really have no clue what is going on, I have no caching plugins installed and I have tried deactivating Plugins.February 17, 2020 at 9:07 am #1168246DavidStaffCustomer SupportFebruary 17, 2020 at 9:14 am #1168252Gary
Apologies mate you are right! I reset Safari after my last message and with Wifi still turned off I visited those pages again and it worked.
What the hell is going on there then? Not your issue I know but still very strange.
GaryFebruary 17, 2020 at 9:42 am #1168279DavidStaffCustomer Support
Category page loaded fine.
The google link to privacy – took me to the /privacy-policy page that has no background image for the header element so its just a light grey background with white text.
Whereas the desktop footer link goes to /privacy-and-cookies page…. which does.
So maybe some ‘old’ links on google causing the issue ?February 17, 2020 at 9:45 am #1168283Gary
I just noticed that myself and got rid of the page, thanks for picking it up though.
I’ll catch you later, I can sleep at night now! 😉February 17, 2020 at 9:57 am #1168296
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