[Resolved] Weird theme and layout changes out of nowhere

[WPguy]

Hi there,

I’ve got some weird changes that I never initiated, nor did I pass site access credentials.

First: I’ve noticed a smiley face right under the site footer bar (screenshot attached)

Second: at the same time, my main menu appeared in the same place, under the site footer bar (fixed by disabling the off-canvas menu in appearance)

Third: my mobile menu is no longer showing as a list, but as rows (screenshot attached) The parent menu items are no longer collapsing when clicked.

Can you please have a look and help me get rid of the smiley face and bring the mobile menu back to the list appearance?

Thank you.

[David]

Hi there,

where can i see the issue ? Can you share a link to the site ?

[WPguy]

Hi David,

Sure, included.

[David]

So the smileys HTML points to pixel.wp.com and has ID of wpstats
Which sounds like some wp.com code from maybe from the Jetpack plugin (?).

I assume its a pixel tracking code that you should not see.
It may have appeared due to a CSS issue caused by caching. Try clearing your litespeed caches, if the issue persists check with litespeed support to make sure it is setup correctly.

[WPguy]

Hi David,

Thank you! I cleared and then flushed caches from cpanel, but to no avail. So I sent a ticket to the LiteSpeed team.

Meanwhile, is there any feedback about the other issue:

Third: my mobile menu is no longer showing as a list, but as rows (screenshot attached) The parent menu items are no longer collapsing when clicked.

Thanks!

[David]

That other issue also looks/sounds like a caching/otpimization problem.
Whenever styles get messed up its because the CSS hasn’t loaded.
Or Buttons aren’t clicking, its because the scripts are broken.

The most common cause of that is optimization and caching.
The best way to test is to disable them, clear browser caches and recheck the site.

[WPguy]

Thanks, David!

Will do.

[David]

You’re welcome

[Author]

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