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[Resolved] Weird behaviour with H1 and Icons

Home Forums Support [Resolved] Weird behaviour with H1 and Icons

Home Forums Support Weird behaviour with H1 and Icons

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  • #2384711
    Bill

    First, I tried to submit this on GenerateBlocks, but something is wrong with the support. I sign in, but when I go to support it locks me out.

    I added an SVG Icon to my H1 on multiple pages, and the H2’s. Immediately after, Ahref Site Audit reports that all H1’s are empty. Same with al headings I added the SVG too. It is a custom Icon that upload as I always do with SVGOMG
    Powered by SVGO v2.6.1.

    I use GeneratePress and GenerateBlocks Pro.

    What would cause this? I am over pages that I need to fix. Thanks!

    #2384725
    Ying
    Staff
    Customer Support

    Hi there,

    I’m not sure the cause of this error as the H1 tag is there and not empty.
    https://www.screencast.com/t/GlfiAkJbI04Z

    Can you reach out to the support of the auditing service and ask what this means when the H1 is clearly represented on the page?

    #2384750
    Bill

    Thanks Ying. I reached out to Ahref and they said they have no idea why their audit says all my H1 tags are empty after adding heading icons! But I don’t think I will pursue it more, as the support team member said they don’t know what a .svg icon is 🙂

    Anyways, I won’t worry about it.

    Just a note about GenerateBlocks support. I can sign in successfully, but when go to submit a new support ticket, it says I am not logged in. So I try to login again, and it says there is no record of that username or email. There is no confirmation that my support ticket went through. No email either. But it did go through. Must be a full moon somewhere!

    #2385911
    Ying
    Staff
    Customer Support

    I saw both of your topic in GB’s support system, might’ve been a glitch 🙂

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