- This topic has 14 replies, 5 voices, and was last updated 1 year, 6 months ago by Elvin.
December 1, 2020 at 2:48 pm #1562265Suman
I purchase the GeneratePress premium version only because I find many articles saying Generatepress is one of the fastest themes ever. Previously, Search Console was showing moderate speed (need improvement) messages for both mobile and desktop versions with my previous theme. So, I changed to Generatepress. But now it became worse. Now it is showing poor URLs for both Mobile and Desktop versions. So can you please check my website (de-reviews.com) and help me to fix this speed problem? If not, then please help me with a refund since I purchase Generatepress premium only to improve my website speed.
Thank you.December 1, 2020 at 4:03 pm #1562386LeoStaffCustomer Support
Where are you seeing the poor score?
I just ran your site through GTMetrix and the result is quite good:
https://gtmetrix.com/reports/de-reviews.com/RBNfCx7s/December 1, 2020 at 10:56 pm #1562859SumanDecember 1, 2020 at 11:24 pm #1562885ElvinStaffCustomer Support
You can check the Google PSI reports on your site here:
If we inspect the report, 80% of the issues flagged is from coming from plugins and external scripts added to the site.
These issues can be addressed by applying proper optimization to your site.
That said, consider using caching/optimization plugins. (Ex: WP Rocket, LightSpeed cache, Autoptimize, W3 Total Cache, etc).
For recommendations, consider using Autoptimize:
A wise man once said:
"Have you cleared your cache?"December 2, 2020 at 7:11 am #1563902Suman
My site hosting replied to me as below:
They also said that they already have a cache feature so there is no need to install any more cache plugin.
So, at least now can you look into it and solve the problem as suggested by my site hosting provider?December 2, 2020 at 11:15 am #1564340TomLead DeveloperLead Developer
These aren’t something the theme can control.
This single font file is the theme: https://www.screencast.com/t/HVmPyr7HS
You can remove it by switching to SVG icons in “Customize > General”.
The biggest issue is the number of third-party scripts (mostly ads): https://www.screencast.com/t/1ECfxGQO
That list keeps going for a quite a bit.
Again, this isn’t something the theme can control – these are ads you’ve added to your content that will inevitably slow down your website.
Hope this helps!December 2, 2020 at 11:37 am #1564377Suman
OK, then I will first switch to SVG and will contact you again after some days if speed doesn’t improve. Thanks for the suggestions.
And I also see there are other options like Inline Embedding/External File and Floats/Flexbox. Do you think changing these options will also improve speed? If yes, then please suggest to me all the available options to increase a website speed even a little bit.
Thank you.December 2, 2020 at 12:07 pm #1564416Suman
And, is there some other theme in Generatepress “Site Library” such as “Generatepress Marketer” and so on which are faster than this default theme of Generatepress?December 2, 2020 at 12:12 pm #1564428LeoStaffCustomer Support
I would recommend using Inline Embedding option with the Flexbox structure.
We use Autopimize to optimize our website:
But your biggest issues are definitely the ads Tom mentioned.
And, is there some other theme in Generatepress “Site Library” such as “Generatepress Marketer” and so on which are faster than this default theme of Generatepress?
No – those are just templates build with GeneratePress theme and GP Premium plugin.December 2, 2020 at 1:54 pm #1564573Suman
Thanks, I will try that and will let you know after 2-3 days if it will work or not.
However, I can’t delete those ads since those ads are the source of income.December 2, 2020 at 7:17 pm #1564869LeoStaffCustomer SupportDecember 3, 2020 at 12:59 am #1565153Suman
There is still a website speed problem. So, I will check for at least 2 more days and if nothing improves, then, I want to reverse back to my old theme since my old theme was faster than Generatepress. So, can you please help me with a refund if I want to reverse back to my old theme? So far I know, we will get a refund within 30 days, right?December 3, 2020 at 4:50 am #1565481DavidStaffCustomer SupportDecember 3, 2020 at 12:21 pm #1566345Suman
If I use Flaying Scripts, that may hurt my Ad Network Earnings, so there is a big no for that. Since my previous theme was way faster than the current Generatepress theme even without using such a plugin, so I want to switch back to my old theme. In this situation, can you please guide me on how to get a refund from Generatepress? Thank you.December 3, 2020 at 8:00 pm #1566664ElvinStaffCustomer Support
Before making the final decision, have you made a comprehensive testing between the old theme and GeneratePress on which one is actually faster?
Consider doing an A/B test first to eliminate any speculation. 🙂
And if you really must do a refund requests, you can send us one through our contact page.
A wise man once said:
"Have you cleared your cache?"
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