- This topic has 10 replies, 4 voices, and was last updated 1 year, 7 months ago by Tom.
November 11, 2020 at 11:12 am #1527247Matthias
I have a weird issue on one of our pages…
This happens in Firefox only.
When you call the main page, the browser jumps to the end of the page.
I have no idea what causes it.
Any help is highly appreciated,
MattNovember 11, 2020 at 11:48 am #1527315LeoStaffCustomer SupportNovember 11, 2020 at 10:25 pm #1527731Matthias
as it is an ecommerce site with webinars running, this is very difficult to be honest…
Any other way to troubleshoot it?
MatthiasNovember 12, 2020 at 3:29 am #1527996DavidStaffCustomer Support
i am unable to replicate the issue on the latest Firefox dev edition.
Do you have any brower add-ons / extensions enabled ? If so try disabling them.
Check that you DO NOT have Caret browsing enabled Win: F7 Mac Fn+F7
Lastly try disabling
css scroll-anchoringon Firefox to see if that resolves the issue:
about:configin the URL field.
layout.css.scroll-anchoring.enabledto falseNovember 12, 2020 at 3:36 am #1528001Matthias
thank you for your message. I saw the issue at a computer of a client.
Hence I installed Firefox myself in the office, without any add ons at all.
And it happened here too. I tested it yesterday.
Without any changes it works today. It does NOT jumpt to the end today.
As there were no changes, I have no clue what has happened.
I am going to test again and come back if it happens again.
Right now I can’t replicate it myself,
MatthiasNovember 12, 2020 at 3:52 am #1528019Matthias
update: It happens again… 🙁
I also tried
Enter: about:config in the URL field.
Then change layout.css.scroll-anchoring.enabled to false
it did not help.
Would you mind checking it once more, as it happens now again.
MattNovember 12, 2020 at 10:25 am #1528766TomLead DeveloperLead DeveloperNovember 12, 2020 at 10:27 am #1528770Matthias
the URL was in the private section… It is https://lanaprinzip.com/
Just enter it couple of time if it does not jump the first time…
MattNovember 12, 2020 at 7:19 pm #1529167TomLead DeveloperLead DeveloperNovember 13, 2020 at 1:53 am #1529458Matthias
Thank you Tom,
I appreciate your help and time. I am going to test it further. Right now it seems to be Borlabs Cookies, which is strange, as it works on other sites with generatepress.
Thank you for the hint!
MattNovember 13, 2020 at 9:04 am #1530160
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