[Resolved] Website jumps to the end…

[Matthias]

Hi,
I have a weird issue on one of our pages…
This happens in Firefox only.
When you call the main page, the browser jumps to the end of the page.
I have no idea what causes it.
Any help is highly appreciated,
thanks,
Matt

[Leo]

Hi there,

Any chance you can disable all plugins except GP Premium to eliminate conflicts from other plugins first?

Let me know 🙂

[Matthias]

Hi Leo,
as it is an ecommerce site with webinars running, this is very difficult to be honest…
Any other way to troubleshoot it?
Thank you,
Matthias

[David]

Hi there,

i am unable to replicate the issue on the latest Firefox dev edition.

Do you have any brower add-ons / extensions enabled ? If so try disabling them.
Check that you DO NOT have Caret browsing enabled Win: F7 Mac Fn+F7

Lastly try disabling css scroll-anchoring on Firefox to see if that resolves the issue:

Enter: about:config in the URL field.
Search: anch
Then change layout.css.scroll-anchoring.enabled to false

[Matthias]

Hi David,
thank you for your message. I saw the issue at a computer of a client.
Hence I installed Firefox myself in the office, without any add ons at all.
And it happened here too. I tested it yesterday.
Without any changes it works today. It does NOT jumpt to the end today.
As there were no changes, I have no clue what has happened.
I am going to test again and come back if it happens again.
Right now I can’t replicate it myself,
best,
Matthias

[Matthias]

Hi David,
update: It happens again… 🙁

I also tried
Enter: about:config in the URL field.
Search: anch
Then change layout.css.scroll-anchoring.enabled to false

it did not help.
Would you mind checking it once more, as it happens now again.
Best,
Matt

[Tom]

Hi there,

Can you share the URL where we can check it out?

[Matthias]

Hi Tom,
the URL was in the private section… It is https://lanaprinzip.com/
Just enter it couple of time if it does not jump the first time…
Best,
Matt

[Tom]

Hmm, it seems to only happen when the cookie notice is visible. Does it continue to happen if you temporarily disable that?

[Matthias]

Thank you Tom,
I appreciate your help and time. I am going to test it further. Right now it seems to be Borlabs Cookies, which is strange, as it works on other sites with generatepress.
Thank you for the hint!
Matt

[Tom]

No problem!

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