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Archived topic

Website jumps to the end...

10 replies · Started by Matthias on November 11, 2020

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Hi,
I have a weird issue on one of our pages...
This happens in Firefox only.
When you call the main page, the browser jumps to the end of the page.
I have no idea what causes it.
Any help is highly appreciated,
thanks,
Matt

Hi there,

Any chance you can disable all plugins except GP Premium to eliminate conflicts from other plugins first?

Let me know :)

Hi Leo,
as it is an ecommerce site with webinars running, this is very difficult to be honest...
Any other way to troubleshoot it?
Thank you,
Matthias

Hi there,

i am unable to replicate the issue on the latest Firefox dev edition.

Do you have any brower add-ons / extensions enabled ? If so try disabling them.
Check that you DO NOT have Caret browsing enabled Win: F7 Mac Fn+F7

Lastly try disabling css scroll-anchoring on Firefox to see if that resolves the issue:

Enter: about:config in the URL field.
Search: anch
Then change layout.css.scroll-anchoring.enabled to false

Hi David,
thank you for your message. I saw the issue at a computer of a client.
Hence I installed Firefox myself in the office, without any add ons at all.
And it happened here too. I tested it yesterday.
Without any changes it works today. It does NOT jumpt to the end today.
As there were no changes, I have no clue what has happened.
I am going to test again and come back if it happens again.
Right now I can't replicate it myself,
best,
Matthias

Hi David,
update: It happens again... :(

I also tried
Enter: about:config in the URL field.
Search: anch
Then change layout.css.scroll-anchoring.enabled to false

it did not help.
Would you mind checking it once more, as it happens now again.
Best,
Matt

Hi there,

Can you share the URL where we can check it out?

Hi Tom,
the URL was in the private section... It is https://lanaprinzip.com/
Just enter it couple of time if it does not jump the first time...
Best,
Matt

Hmm, it seems to only happen when the cookie notice is visible. Does it continue to happen if you temporarily disable that?

Thank you Tom,
I appreciate your help and time. I am going to test it further. Right now it seems to be Borlabs Cookies, which is strange, as it works on other sites with generatepress.
Thank you for the hint!
Matt

No problem!

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