[Support request] Website is fine on Multiple Devices But Failed in GSC Mobile Friendly Test

Home Forums Support [Support request] Website is fine on Multiple Devices But Failed in GSC Mobile Friendly Test

Home Forums Support Website is fine on Multiple Devices But Failed in GSC Mobile Friendly Test

Viewing 10 posts - 1 through 10 (of 10 total)
  • Author
    Posts
  • #2331053
    ROHIT

    Hi,

    I tested My Website on Multiple Devices and I did not found any issue in Layout But in GSC, I noticed there are URLs which are not Mobile Usable.
    I run a live test and I found an overflow image is the reason behind it. But as I am already using max-width:100%, I am unable to find the solution.
    Can you take a look to the issue and how can i fix the issue ?

    #2331058
    Fernando
    Customer Support
    #2331061
    ROHIT

    Hi,

    I am already done with it but No Help.

    #2331074
    Fernando
    Customer Support

    I tried running a test on the specified URL and I didn’t encounter a specific issue aside from this: https://share.getcloudapp.com/xQux9Ye5

    Have you checked Robots.txt as mentioned in the article? I ran a Mobile Friendly test and it seems some resources aren’t being loaded: https://share.getcloudapp.com/YEuW8Qmn

    #2331101
    ROHIT

    Hi,

    Yes, I checked Robots.txt and none of resources are blocked.
    The problem is with Mobile Friendly Test that is creating issue.

    #2331279
    David
    Staff
    Customer Support

    Hi there,

    i tested the URL you provided and it passed the Mobile Friendly text:

    2022-09-02_10-53-36

    Unless you made some changes it may just have been Google not having enough crawl quota to load all the necessary resources at the time of testing.

    #2331311
    ROHIT

    Can you run test for Given URL (Private)?

    #2331377
    David
    Staff
    Customer Support

    When you run the test, if it fails check the more info tab – see here:

    2022-09-02_12-53-04

    Of those resources not loading – 4 of them are the core WP and Theme CSS stylesheets.
    Without those the page will not render correctly.

    The reason they are not loading maybe because they are XHR requests coming from a different domain.
    That is not standard, and the other page i tested does not do that.
    That looks to be a serverside configuration maybe Redux? Or a CDN optimization? You should check with your host.

    #2331389
    ROHIT

    I recently installed a CDN Optimization Service (Check in Console Log). So How do i fix it?

    #2331403
    David
    Staff
    Customer Support

    You would need to speak to the CDN Optimization Service and ask them to troubleshoot the issue.

Viewing 10 posts - 1 through 10 (of 10 total)
  • You must be logged in to reply to this topic.