[Support request] Website is downloading "download" file and not loading

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  • Author
    Posts
  • #1160428
    optimizeit

    Hello! I am using GeneratePress as Theme. But it is downloading “download” file. But the website is not loading.

    I don’t know what kind of file is downloading.

    Thanks.

    Screenshot: https://i.imgur.com/2KIJU8R.png

    #1160689
    David
    Staff
    Customer Support

    Hi there,

    this would be either a hosting issue or a plugin conflict.
    I would try disabling all plugins first to see if if resolves the issue.
    If not speak with your host and ask them to take a look.

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