Black Friday Sale! Get $20 off GP Premium, $40 off our new Lifetime license, and 45% off license renewals/extensions! Learn more

[Resolved] Website Giving Blank White Page

Home Forums Support Website Giving Blank White Page

Viewing 12 posts - 1 through 12 (of 12 total)
  • Author
    Posts
  • #450289
    Mary Pearson

    I was just notified that one of my sites is down. All others are good so I know that the problem is not the server.

    Website is https://plantbest.com/

    It gives a plain white page with nothing at all on the page.

    If I change themes it is all OK.

    Dashboard says:
    Critical CSS generation finished for 6 of 6 page types.
    Critical CSS for front_page generated.
    Critical CSS for home generated.
    Critical CSS for fmemailverification generated.
    Critical CSS for page generated.
    Critical CSS for post generated.
    Critical CSS for category generated.
    Dismiss this notice.

    Please help. This is a big client.
    Thanks!

    GeneratePress 2.0.1
    GP Premium 1.5.6
    #450290
    Tom
    Lead Developer
    Lead Developer
    #450294
    Mary Pearson

    Where do I find it?

    #450295
    Tom
    Lead Developer
    Lead Developer

    Depends on your server – you can contact your hosting company and they’ll point you in the right direction.

    #450298
    Mary Pearson

    Sorry, found it. Nothing since Sept 14

    [05-Aug-2017 02:23:37 UTC] WordPress database error Table ‘thijs_wp.ntn7gi_4_aiowps_permanent_block’ doesn’t exist for query SELECT * FROM ntn7gi_4_aiowps_permanent_block WHERE blocked_ip=’50.101.23.193′ made by require_once(‘wp-load.php’), require_once(‘wp-config.php’), require_once(‘wp-settings.php’), do_action(‘init’), WP_Hook->do_action, WP_Hook->apply_filters, call_user_func_array, AIO_WP_Security->wp_security_plugin_init, AIOWPSecurity_General_Init_Tasks->__construct, AIOWPSecurity_Blocking::check_visitor_ip_and_perform_blocking, AIOWPSecurity_Blocking::is_ip_blocked
    [08-Aug-2017 10:30:53 UTC] PHP Fatal error: Call to undefined function send_origin_headers() in /home/thijs/public_html/wp-admin/admin-ajax.php on line 25
    [14-Sep-2017 00:04:18 UTC] PHP Fatal error: Cannot redeclare rocket_init() (previously declared in /home/thijs/public_html/thijs-content/plugins/wp-rocket/wp-rocket.php:78) in /home/thijs/public_html/thijs-content/plugins/wp-rocket/wp-rocket.php on line 78
    [14-Sep-2017 00:04:18 UTC] PHP Fatal error: Cannot redeclare rocket_init() (previously declared in /home/thijs/public_html/thijs-content/plugins/wp-rocket/wp-rocket.php:78) in /home/thijs/public_html/thijs-content/plugins/wp-rocket/wp-rocket.php on line 78

    #450301
    Tom
    Lead Developer
    Lead Developer

    Might be worth checking if that’s the current error_log.

    White page usually means there’s a PHP error, but PHP errors show up in the error_log.

    Can you re-activate GP so I can see the issue?

    #450302
    Mary Pearson

    Sure. GP Child re-activated

    #450304
    Tom
    Lead Developer
    Lead Developer

    Can you turn off any caching plugins?

    #450307
    Mary Pearson

    That was the problem Tom. WP-Rocket! Many thanks!

    I’ll contact them to see what I can do about it.

    VERY much appreciated!

    #450308
    Tom
    Lead Developer
    Lead Developer
    #450310
    Mary Pearson

    Would have been a HUGE problem if you hadn’t been so quick to respond. Thank you again so much dear Tom!

    #450313
    Tom
    Lead Developer
    Lead Developer
Viewing 12 posts - 1 through 12 (of 12 total)
  • You must be logged in to reply to this topic.