- This topic has 11 replies, 2 voices, and was last updated 6 years, 4 months ago by Tom.
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December 15, 2017 at 8:24 am #450289Mary Pearson
I was just notified that one of my sites is down. All others are good so I know that the problem is not the server.
Website is https://plantbest.com/
It gives a plain white page with nothing at all on the page.
If I change themes it is all OK.
Dashboard says:
Critical CSS generation finished for 6 of 6 page types.
Critical CSS for front_page generated.
Critical CSS for home generated.
Critical CSS for fmemailverification generated.
Critical CSS for page generated.
Critical CSS for post generated.
Critical CSS for category generated.
Dismiss this notice.Please help. This is a big client.
Thanks!December 15, 2017 at 8:28 am #450290TomLead DeveloperLead DeveloperWhat’s your error_log say?
December 15, 2017 at 8:30 am #450294Mary PearsonWhere do I find it?
December 15, 2017 at 8:31 am #450295TomLead DeveloperLead DeveloperDepends on your server – you can contact your hosting company and they’ll point you in the right direction.
December 15, 2017 at 8:31 am #450298Mary PearsonSorry, found it. Nothing since Sept 14
[05-Aug-2017 02:23:37 UTC] WordPress database error Table ‘thijs_wp.ntn7gi_4_aiowps_permanent_block’ doesn’t exist for query SELECT * FROM ntn7gi_4_aiowps_permanent_block WHERE blocked_ip=’50.101.23.193′ made by require_once(‘wp-load.php’), require_once(‘wp-config.php’), require_once(‘wp-settings.php’), do_action(‘init’), WP_Hook->do_action, WP_Hook->apply_filters, call_user_func_array, AIO_WP_Security->wp_security_plugin_init, AIOWPSecurity_General_Init_Tasks->__construct, AIOWPSecurity_Blocking::check_visitor_ip_and_perform_blocking, AIOWPSecurity_Blocking::is_ip_blocked
[08-Aug-2017 10:30:53 UTC] PHP Fatal error: Call to undefined function send_origin_headers() in /home/thijs/public_html/wp-admin/admin-ajax.php on line 25
[14-Sep-2017 00:04:18 UTC] PHP Fatal error: Cannot redeclare rocket_init() (previously declared in /home/thijs/public_html/thijs-content/plugins/wp-rocket/wp-rocket.php:78) in /home/thijs/public_html/thijs-content/plugins/wp-rocket/wp-rocket.php on line 78
[14-Sep-2017 00:04:18 UTC] PHP Fatal error: Cannot redeclare rocket_init() (previously declared in /home/thijs/public_html/thijs-content/plugins/wp-rocket/wp-rocket.php:78) in /home/thijs/public_html/thijs-content/plugins/wp-rocket/wp-rocket.php on line 78December 15, 2017 at 8:33 am #450301TomLead DeveloperLead DeveloperMight be worth checking if that’s the current error_log.
White page usually means there’s a PHP error, but PHP errors show up in the error_log.
Can you re-activate GP so I can see the issue?
December 15, 2017 at 8:35 am #450302Mary PearsonSure. GP Child re-activated
December 15, 2017 at 8:36 am #450304TomLead DeveloperLead DeveloperCan you turn off any caching plugins?
December 15, 2017 at 8:38 am #450307Mary PearsonThat was the problem Tom. WP-Rocket! Many thanks!
I’ll contact them to see what I can do about it.
VERY much appreciated!
December 15, 2017 at 8:39 am #450308TomLead DeveloperLead DeveloperNo problem 🙂
December 15, 2017 at 8:41 am #450310Mary PearsonWould have been a HUGE problem if you hadn’t been so quick to respond. Thank you again so much dear Tom!
December 15, 2017 at 8:42 am #450313TomLead DeveloperLead DeveloperAlways happy to help!
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