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[Support request] Web Stories Appearance

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Home Forums Support Web Stories Appearance

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  • #1946182
    Jen

    Hi,

    I’m using Google Web Stories WordPress Plugin (https://wp.stories.google/).

    I’ve been through the other posts in the forum. And I can’t get things to display how I’d like. I don’t want to do anything fancy. I haven’t seen these issues in the comments so I’m perplexed as to what to do.

    For example, on the homepage, the web stories appear exactly how I’d like: https://epiphanycourses.com (three columns, inside each story it includes the poster image, story title, and author). I did this with the Gutenberg web stories block.

    Using the same Gutenberg web stories block on a blog page, example: https://epiphanycourses.com/marketing-communication-strategy/ (I see three columns, title and author, but no poster image, so it looks like a grey box) I cleared the cache, it appears like this in Firefox, Safari, and Chrome.

    Then, on the web stories archive page: https://epiphanycourses.com/web-stories/ It’s kind of a mess right now. I was able to disable the sidebar and content title in Elements (Layout). But the poster image is separate from the web story so it’s like huge images, with a little story in between. If it could display like the homepage or if disabling the featured image in Elements layout could disable the poster image that would work too.

    I stopped making web stories because of these issues, but they were great for SEO when I made them. I would really love to be able to show them off a little bit and right now it just doesn’t seem fully compatible with GeneratePress.

    Thanks, Jen

    #1946186
    Leo
    Staff
    Customer Support

    Hi there,

    I took a quick look and can’t see how this would be a GP problem – it doesn’t look like the theme has any control over the plugin content.

    Have you tried disabling all plugins except GP premium and Google Web Stories WordPress to see if the same issues still exist?

    If so can you try activating a Twenty series WP theme to test?

    Please start a staging site if this is a live site with traffic as there will likely be more debugging steps needed.

    Thanks!

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