[Support request] View Port not set issue – Mobile Usability issues detected

Home Forums Support [Support request] View Port not set issue – Mobile Usability issues detected

Home Forums Support View Port not set issue – Mobile Usability issues detected

  • This topic has 3 replies, 2 voices, and was last updated 4 years ago by Tom.
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  • #1212534
    rajkumarsm

    Hi,

    I’m using GeneratePress Theme on my website. I got an email from Google saying Mobile Usability issues detected on https://www.softwaretestingmaterial.com/.

    The issue is “Viewport not set”. Example: https://www.softwaretestingmaterial.com/wp-includes/ms-files.php

    Can you please help me to fix this issue?

    FYI:
    GeneratePressVersion: 2.4.2
    GeneratePress ChildVersion: 0.1
    GP Premium 1.9.1
    WordPress 5.3.2

    Thanks in advance.

    Regards,
    Rajkumar SM

    #1213296
    Tom
    Lead Developer
    Lead Developer

    Hi there,

    I’m not seeing any mobile issues. The link you linked to is just a core WordPress file, it doesn’t display anything.

    Is there any more info on the specific issues they’ve detected?

    #1218639
    rajkumarsm

    Hi Tom,

    Getting an error message as follows

    Cannot continue validation process
    Affected pages were found. Fix the issue and run validation again
    https://www.softwaretestingmaterial.com/wp-includes/ms-files.php

    #1218947
    Tom
    Lead Developer
    Lead Developer

    That’s not a page, so I’m pretty sure the validator isn’t functioning properly. That’s a core PHP file in WordPress – it doesn’t output a web page.

    What validator are you using?

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