[Resolved] vidget HTML non mostra video presentazione

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  • #1439070
    Adriano Sanna

    Ho installata l’ultima versione del tema: 2.4.2 e l’ultima versione di GP Premium: 1.11.3, su tre siti, su due il Widget HTML funziona, nel terzo sito il Widget HTML sulla barra laterale non visualizza il video presentazione. All’interno di una pagina o articolo lo stesso codice HTML mi fa vedere il video,quando visualizzo on-line si vede la scrittura legata al video ma il video non si vede.

    I have installed the latest version of the theme: 2.4.2 and the latest version of GP Premium: 1.11.3, on three sites, on two the HTML Widget works, on the third site the HTML Widget on the sidebar does not display the video presentation . Within a page or article the same HTML code shows me the video, when I view online you see the writing linked to the video but the video is not seen.

    Adriano Sanna

    #1439203
    David
    Staff
    Customer Support

    Hi there,

    can you provide a link to the site where the Widget is not working correctly.

    #1439207
    Adriano Sanna
    #1439278
    David
    Staff
    Customer Support

    I am seeing an error in the console related to the Cookie Consent form – this may be the issue. Can you disable the Cookie Consent ?

    #1439878
    Adriano Sanna

    Grazie! Thanks!

    #1440184
    David
    Staff
    Customer Support
Viewing 6 posts - 1 through 6 (of 6 total)
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