Archived topic
Videos not playing on Mobile
3 replies · Started by Dan on July 7, 2022
Hi there,
I use Elementor and GeneratePress, but the videos not playing on Mobile. How can I fix it. I try so other many way, but not working too. Can help, please.
Tried playing both videos from the link you provided from my end, and they seem to be working as expected.
To make sure, I also tested on my personal phone, and they’re working as well there.
Can you try using a different browser or try a using a different phone to test if this is a browser or a device related issue?
Kindly let us know how it goes.
Hi Fernando,
I have tested on iOS 12.5, but it's not working.
Thank you again for your help,
I see. I tested on iOS 13, and couldn’t replicate the issue there as well.
I tried on iOS 11 and 12 though and I was able to confirm that the Elementor Widget isn’t playing. The WP video widget still works though.
It might be best to reach out to Elementor support with regards to this.
Hope this clarifies!
