[Support request] video will not play with play button on mobile device

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Viewing 4 posts - 1 through 4 (of 4 total)
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  • #1301187
    Cynthia

    I am trying to get my video to play on a mobile device (I have a an Android, power saving mode is off). I see the player there on my website with a play button but no video. https://streamline-integration.com/

    However the file works perfectly on my laptop and it autoplays on my laptop with no issue.

    I am using this html code:

    <video src=”https://streamline-integration.com/video/fin_fin_hightail_streamline.mp4&#8243; autoplay=”autoplay” loop=”loop” muted=”true” controls=”controls” width=”1519px” height=”855px”></video>

    The person who did this website https://thewooroom.com/ (which autoplays video on mobile without issues) gave me this html code originally to insert but it automatically would save to what I placed above:

    <video autoplay muted>
    <source src=”https://streamline-integration.com/video/fin_fin_hightail_streamline.mp4&#8243; type=”video/mp4″ />
    </video>

    Please look at https://streamline-integration.com/ on mobile and provide some help if possible. – Thanks

    #1301739
    David
    Staff
    Customer Support
    #1319800
    Cynthia

    David – I don’t understand how to add this part:

    <video loop muted autoplay poster=”URL/TO/poster.jpg” class=”background-video”>
    <source src=”URL/TO/video.mp4″ type=”video/mp4″>
    <source src=”URL/TO/video.webm” type=”video/webm”>
    <source src=”URL/TO/video.ogv” type=”video/ogv”>
    </video>

    Your Element content in here.

    I am confused by the “Your element content here”

    I want to keep my home page just as it is (not make a page hero) I only want to add the proper code into the widget where the video would play. And I would like to figure out how to make is adjust down in size when viewing on mobile.

    I use Page Builder by SiteOrigin for all of my Generate Press websites.

    #1319938
    Tom
    Lead Developer
    Lead Developer

    Hi there,

    Your code should function the exact same as the code that was given to you.

    You could make it more identical like this:

    <video src="https://streamline-integration.com/video/fin_fin_hightail_streamline.mp4" autoplay loop muted controls="controls" width="1519px" height="855px"></video>

    I’m not sure if it’s possible to force a video to autoplay on mobile, as those mobile browsers are specifically set not to autoplay videos.

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