[Support request] Video Stopped Working – Maybe After Recent Update?

Home Forums Support [Support request] Video Stopped Working – Maybe After Recent Update?

Home Forums Support Video Stopped Working – Maybe After Recent Update?

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  • #412724
    rossnmia

    Video on our website just stopped working about 8 weeks ago. Deactivated all plugins and still won’t work.

    Had not made any changes to the website for this to happen. What fix is there please?

    http://adventurehelcicopters.co.nz

    #412739
    Tom
    Lead Developer
    Lead Developer

    The video seems to be working for me.

    Are you using the latest version of Safari? If so, they disabled video autoplay, which I’ve added a fix for in the next version of GPP. You can try out the beta if you’d like: https://docs.generatepress.com/article/beta-testing/

    #413153
    rossnmia

    Thanks – yep that seems to fix it

    #413154
    rossnmia

    Do I add the filter to functions.php? AT the end of the file?

    #413157
    Tom
    Lead Developer
    Lead Developer

    It should be added using one of these methods: https://docs.generatepress.com/article/adding-php/

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