[Resolved] Video not working

Home Forums Support [Resolved] Video not working

Home Forums Support Video not working

  • This topic has 3 replies, 2 voices, and was last updated 2 months ago by David.
Viewing 4 posts - 1 through 4 (of 4 total)
  • Author
    Posts
  • #2002349
    Leo

    Hi there,

    The video on this page doesn’t work, and I don’t understand why. I am using the same layout as on this other page, where the video displays as usual. What is the reason for this?

    Thanks!

    #2002564
    David
    Staff
    Customer Support

    Hi there,

    Odd one – its a core function – so as long as the video URL is correct and can be embedded then it should work.

    try removing the video block, publish the changes.
    Then in a normal text block – paste in the YouTube URL … this should auto embed the video.

    #2003475
    Leo

    Hello David,

    Thank you for your suggestion. Unfortunately, it didn’t work.

    I finally found what the problem was: the short URL suggested by YouTube for sharing the video. When I pasted the complete URL, the video showed without problems. 🙂

    #2003687
    David
    Staff
    Customer Support

    Glad to hear you found the problem

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