Archived topic
Video disappears
1 reply · Started by Nadya on March 13, 2018
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Hello,
I have a woocommerce store, and a product in it.
There is a weird issue:
In the product description I do Insert-->Media-->link to youtube video
the video is inserted and works fine (also after cleaning cache, in both desktop and mobile versions),
but after a few hours (5-8 hours) it dissappears from there as if I have never placed it there.
It occured several times, also when doing Insert-->Media-->embed.
What can be the problem?
Thank you,
Nadya
Hi there,
It's working for me currently so unfortunately I can't tell what't causing the problem.
It does sounds like a caching plugin though.
If it happens again, try #1 here: https://docs.generatepress.com/article/debugging-tips/
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