[Resolved] video autoplay won't play when viewed on smartphone or iPad.

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  • #134975
    Nam Nguyen

    Hi Support,

    I’ve embedded a mp4 video on a slider (revolution slider), and configured the video for auto-play when the site first opens.

    This works for desktops, laptops, however, when viewed on a tablet, or smartphone, it seems that the video doesn’t play anymore. One would have to manually click on the screen.

    I want the video to auto-play as soon as you’ve opened the site on all devices, eg. on smartphones and tablets.

    You can test this out with a smartphone and/or tablet, and compare it with that when viewded on a desktop.

    https://www.clubtinytots.com.au

    Regards

    Regards

    #134987
    Jean

    Hey Nam,

    Can you try a few things for us? First, we need to make sure that this problem is caused by GP (theme/plugin).
    This tutorial will help you: https://generatepress.com/knowledgebase/debugging/

    After checking this steps you will be able to check if the problem is with Rev. Slider plugin or is incompatibility with other theme/plugin.

    🙂

    #135024
    Tom
    Lead Developer
    Lead Developer

    I’m guessing this is something the devs over at Revolution Slider will know a lot more about.

    I also think that autoplaying video on mobile isn’t too common – if you Google “autoplay video on mobile” you’ll find a lot of people who aren’t able to do it.

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