[Support request] Very large product images

Home Forums Support [Support request] Very large product images

Home Forums Support Very large product images

Viewing 10 posts - 1 through 10 (of 10 total)
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    Posts
  • #314551
    Antonio M.B.

    Goodnight. I have a problem since I am using the Premium version of Generate Press with Woocommerce (new version) and when I add the image of the product comes out excessively large 600×600 and having configured in woocommerce products / show / that the images are seen in 300×300. I have consulted something and I think it is problem of the theme and its style sheet. Can you help me? I do not understand much about programming. Thank you

    #314558
    Leo
    Staff
    Customer Support

    Hi Antonio,

    The next version of GP will be fully compatible with the new version of Woocommerce.

    This problem should be fixed in the new version and customization features specifically for Woocommerce were added as well.

    It should be out soon but we can send you the beta version if you would like to test it out?

    Let me know πŸ™‚

    #314610
    Tom
    Lead Developer
    Lead Developer

    Which page is showing the excessively large image? If the image settings in WooCommerce aren’t working, it’s likely you have a server setting that needs to be configured.

    #314653
    soundbits

    Thanks Leo,
    I’ll wait for the next update. Everything else is working fine so I don’t want to risk anything with a beta version.

    Cheers,
    Saro

    #314735
    Leo
    Staff
    Customer Support

    Can you provide a link to the page where there’s a problem?

    We just need to make sure where the problem is coming from πŸ™‚

    Thanks!

    #314817
    Antonio M.B.

    I still have not uploaded the page, it is under construction, but where I get the error is on the page of the store woocommerce.
    I do not know how to send you a link to the page if I have not uploaded it yet. Thank you

    #314882
    Tom
    Lead Developer
    Lead Developer

    Even a screenshot would help, just so I know it’s not going to be an issue in the next version πŸ™‚

    #315178
    Tom
    Lead Developer
    Lead Developer

    Have you adjusted the sizes in “WooCommerce > Settings > Products > Display”?

    You should see the Single product image setting in there which you can tweak.

    #338092
    Rachel

    I am having this issue as well. Huge picture on the single/individual item page and when displayed on the product category page it is just cropping the pic. For both issues I just wanted the item to show in full, and (for the single item page) not take up half the space showing only 1/3 of the pic.

    pictures:
    http://paperflowercrafts.com/wp-content/uploads/2017/06/bigpic2.jpg
    woocommerce settings display
    http://paperflowercrafts.com/wp-content/uploads/2017/06/bigpic3.jpg
    category page
    http://paperflowercrafts.com/wp-content/uploads/2017/06/bigpic.jpg
    individual product page

    Thanks!

    #338228
    Tom
    Lead Developer
    Lead Developer

    1. Have you regenerated your thumbnails? (there’s a link there on the page where you set the sizes)

    2. You can adjust the width of the image container like this: https://generatepress.com/forums/topic/product-photo-margin/#post-139183

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