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[Support request] variable product options not working

Home Forums Support variable product options not working

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  • #438274


    I’m trying to add an attribute to a variable product, so the customer can choose between a size of the product:
    First of all, the Extra informatie (extra information) in hidden, you have to click on ‘extra informatie’ before it shows up.
    Second of all, the label ‘diameter’: there can’t be chosen between 42 and 43. I want to be able to select a value, but now it only shows up as text.
    Why is this not working?

    GP Premium 1.5.5
    Lead Developer
    Lead Developer

    Hi Linda,

    This is something you would likely have better luck asking WooCommerce support, as GP only adds styling options to WooCommerce. I don’t have enough experience with variable products etc.. to know if/why something isn’t working.

    I can tell you the first issue is because there are two tabs – extra information being the second tab. The first tab has “Test” as the content.

    Sorry I can’t be more helpful!

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