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[Support request] variable product options not working

Home Forums Support variable product options not working

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  • #438274
    Linda

    Hello,

    I’m trying to add an attribute to a variable product, so the customer can choose between a size of the product: https://vnhnuland.nl/nieuw/product/2-poot-schoorklem-3/
    First of all, the Extra informatie (extra information) in hidden, you have to click on ‘extra informatie’ before it shows up.
    Second of all, the label ‘diameter’: there can’t be chosen between 42 and 43. I want to be able to select a value, but now it only shows up as text.
    Why is this not working?

    GP Premium 1.5.5
    #438434
    Tom
    Lead Developer
    Lead Developer

    Hi Linda,

    This is something you would likely have better luck asking WooCommerce support, as GP only adds styling options to WooCommerce. I don’t have enough experience with variable products etc.. to know if/why something isn’t working.

    I can tell you the first issue is because there are two tabs – extra information being the second tab. The first tab has “Test” as the content.

    Sorry I can’t be more helpful!

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