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[Resolved] Using .mp4 on Amazon S3

Home Forums Support [Resolved] Using .mp4 on Amazon S3

Home Forums Support Using .mp4 on Amazon S3

Viewing 8 posts - 1 through 8 (of 8 total)
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  • #2200029
    Cynthia

    First time using GeneratePress that I have occasion to put in .mp4 video from AmazonS3 bucket, which I can see with the Amazon url (it is not a background video) but when I insert it into the “video” block it shows this error: No video with supported format and MIME type found.

    The plugins I found on WordPress.org have not been updated in almost a year and/or have low rating. Any help appreciated. I did try the video block and just inserting url.

    #2200049
    Ying
    Staff
    Customer Support

    Hi Cyndi,

    Unfortuanly I’m not aware of this issue, so can’t really provide any recommendations.

    I did some research and found this article: https://preventdirectaccess.com/how-to-connect-wordpress-to-amazon-s3/

    Not sure if the plugin that the articled mentioned works well or if you’ve already tried it though.

    Hope it’s somehow helpful 🙂

    #2200050
    Cynthia

    That doesn’t sound like what I need it to do. I need to bring in a url from Amazon S3. I didn’t have this issue before Gutenberg. 🙁

    #2200052
    Ying
    Staff
    Customer Support

    So what are you trying to do?

    Just insert the URL of the video to your site?

    If so, have you tried using a custom HTML block?

    How did you add the video to WP before Gutenberg?

    #2200059
    Cynthia

    I tried the insert url, the video block, will try custom html block. Before Gutenberg just inserted the url via add media/insert url but that won’t work.

    #2200079
    Ying
    Staff
    Customer Support

    You can give this HTML a try:

    <video>
      <source src="url-of-the-mp4" type="video/mp4">
    </video>
    #2200113
    Cynthia

    Thank you!

    #2200860
    Ying
    Staff
    Customer Support

    No problem 🙂

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