Archived topic
Using GP on another account/website
5 replies · Started by Taras on May 22, 2021
Hello,
I have purchased GP Premium and have been using it for a while, but only on one website. Now, my family member needs a website and I wondering if I can use my GP Premium to build their website too? I tried uploading my .zip file on my sister's WordPress account and for some reason it's giving me an error?
You help would be greatly appreciated. Thanks!
Hi there,
Any chance you can send me an email at support@generatepress.com with the exact error you're receiving so I can look into this for you?
Thanks! :)
Hi Stacey,
Email sent. I've actually taken the screenshot of the error and sent it to you.
Thanks.
Hi Taras/TB,
Thank you for sending the screenshot.
You're seeing the error because you're trying to install the GP Premium plugin as a theme under WP Admin Dashboard > Appearance > Themes.
The file you're installing is a plugin. You should install it through WP Admin Dashboard > Plugins > Add new.
Check our guide on how to install it here - https://docs.generatepress.com/article/installing-gp-premium/
Thanks Elvin!
Problem solved!
No problem. Glad you got it sorted. :D
