Archived topic
Urgent: Renewal deadline tomorrow....I have two license keys, do I renew both?
3 replies · Started by Heather on August 3, 2022
Hello there, I hope this message finds you well. If you check my account, I renewed a license key through August 2023 but there is one that is inactive that expires tomorrow. Do I need to renew that? I'm wondering what that license was for. Please see the private information section. Kinda confusing. I hope it doesn't affect my websites.
Hi Heather,
It looks like when you originally purchased the system assigned two license keys to your account. I've gone ahead and removed the second license key from your account since it's not necessary and you've already renewed the other key.
This won't affect any of your sites - the license key still assigned to your account is the one you have activated on your websites.
Sorry for the confusion - let me know if you have any other questions :)
Thank you so much! I appreciate the dedication of generate press.
No problem! :)
