[Resolved] Upsell not working with Elementor & GeneratePress Pro

Home Forums Support [Resolved] Upsell not working with Elementor & GeneratePress Pro

Home Forums Support Upsell not working with Elementor & GeneratePress Pro

Viewing 5 posts - 1 through 5 (of 5 total)
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  • #732855
    Roger

    Elementor recently did an update to their Pro version and since that time my upsell items are not showing up properly. If I disable GeneratePress Pro the upsells show up properly with medium image sizes and title, price, and rating properly formatted. As soon Ias I reactivate GeneratePress Pro the formatting is gone. The columns are scrunched up displaying one word per line and the images are really small ( approx 16px in size).

    Is there a way to correct this? As of now I have to leave GeneratePress Pro disabled so that the proper formatting is displayed.

    #732869
    Tom
    Lead Developer
    Lead Developer

    Hi there,

    Any chance you can activate GP Premium so I can inspect the issue closer?

    Let me know 🙂

    #733593
    Tom
    Lead Developer
    Lead Developer

    This looks like a bug in Elementor. It may be worth reporting it to them.

    They have this CSS currently:

    .woocommerce .elementor-element.elementor-wc-products ul.products li.product, 
    .woocommerce div.product .elementor-element .related.products ul.products li.product {
        width: auto;
    }

    It’s missing a selector for upsells.

    It should be this:

    .woocommerce .elementor-element.elementor-wc-products ul.products li.product, 
    .woocommerce div.product .elementor-element .related.products ul.products li.product, 
    .woocommerce div.product .elementor-element .upsells ul.products li.product {
        width: auto;
    }

    For now, you can add this CSS to fix it:

    .woocommerce div.product .elementor-element .upsells ul.products li.product {
        width: auto;
    }
    #733709
    Roger

    Thanks for the quick resolution to the problem. I implemented the CSS snippet you offered as a quick fix in my Single Product Template. It worked.

    I also opened a ticket with Elementor about the missing selector in their CSS code so that they can provide an update to fix the problem.

    Again, thanks for your very quick help.

    #733710
    Tom
    Lead Developer
    Lead Developer

    You’re very welcome! 🙂

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