- This topic has 3 replies, 2 voices, and was last updated 1 year, 12 months ago by
.
Viewing 4 posts - 1 through 4 (of 4 total)
-
Posts
-
Hello! I just purchased the GP Premium and I am trying to install it on my staging site. When I upload it as a plug in i get this response:
“Unpacking the package…
Installing the plugin…
Destination folder already exists. /home/764712.cloudwaysapps.com/yerwwxgpdq/public_html/wp-content/plugins/gp-premium/”
How could i solve this?
Thank you!
Customer Support
Hi there,
that means the site already had GP Premium installed on the site at some time.
You will need to access your site via FTP ( or your host may provide a Console with a File Manager ) and delete that folder listed in the error.Thaanks so much! That helped! I got it figured out!
Glad to hear that!
Viewing 4 posts - 1 through 4 (of 4 total)
- You must be logged in to reply to this topic.