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Uploading Plug-in Fail

3 replies · Started by Johnny on April 27, 2022

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Hello! I just purchased the GP Premium and I am trying to install it on my staging site. When I upload it as a plug in i get this response:

"Unpacking the package…

Installing the plugin…

Destination folder already exists. /home/764712.cloudwaysapps.com/yerwwxgpdq/public_html/wp-content/plugins/gp-premium/"

How could i solve this?

Thank you!

Hi there,

that means the site already had GP Premium installed on the site at some time.
You will need to access your site via FTP ( or your host may provide a Console with a File Manager ) and delete that folder listed in the error.

Thaanks so much! That helped! I got it figured out!

Glad to hear that!

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