[Resolved] Upload button wont work, doesnt respond

[Nirvana Pillay]

Hi,

When I go to Appearance>Generate Press>Customize I am unable to use the upload button, I click it and nothing happens. I specifically want to add a logo to Header Content but I have also purchased Background Images and none of those upload buttons work either. I have used a different browser and computer with no luck. Could you please tell me what the issue is?

Thank you

[Tom]

Hi there,

Are you using the latest version of WordPress?

If so, you might have a javascript error going on.

Can you try deactivating all non-GP plugins, and then see if it works?

If it does, activate them each one by one until the buttons stop working – this will tell you which plugin has the error in it.

Let me know 🙂

[Author]

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