[Support request] Upgrading GP Premium

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  • #1436396
    Patrik

    Hi,
    Hope youre well!

    I have 2 wordpress sites, one of them is a staging site.
    I just updated to newest version of wordpress on my staging site and im trying to upgrade GP Premium from WordPress adminpanel and getting status failed every time.

    If i update it through manual upload, will it affect my license on my live site?
    Or is it allowed to have the licens on 1 official page and 1 staging?

    Many thanks,
    Patrik

    #1436439
    David
    Staff
    Customer Support

    Hi there,

    if you’re receiving an unauthorized message with the update then see here:

    https://docs.generatepress.com/article/updating-issues/#getting-an-unauthorized-message

    If you manually update the plugin, ie remove and upload new, all your old settings will remain.

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