[Resolved] Upgrade to Lifetime

[Mark]

I recently paid about $30 to renew my GP premium license. I see now that the lifetime license is around $209, and you will subtract the amount I already paid?

However, when I went to purchase the lifetime license, it was asking me to pay $209, which I assume is the current (Black Friday) full price. Why isn’t the amount I paid in June being taken off?

Thanks
Mark Herro

[Stacey Usborne]

Hi there,

The best way to do this is to be logged into your GP account and in your downloads, there is a link to upgrade your license. Using this link will prorate it and include the black Friday discount.

Let me know if you run into any issues 🙂

[Mark]

Thanks Stacey,

Now when I login, I see the lower price, and I purchased it.

Mark

[Stacey Usborne]

Thank you – let me know if there is anything else I can help with 🙂

[Author]

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