[Resolved] Upgrade to GP Premium 1.9.1

Home Forums Support [Resolved] Upgrade to GP Premium 1.9.1

Home Forums Support Upgrade to GP Premium 1.9.1

Viewing 12 posts - 1 through 12 (of 12 total)
  • Author
    Posts
  • #1085869
    Paolo Fauci

    Hi recently I’m having problems with GP Premium Version update: 1.9.1

    Actually, the plugin is stopped at version 1.8.3 and every time I try to update from the wordpress Dashaboard this error comes up:
    Update failed: The download failed. Unauthorized

    My license was updated one month before the deadline and the deadline is November 26th 2020.

    I await information
    Thanks
    Paolo

    #1086352
    David
    Staff
    Customer Support

    Hi there,

    can you make sure the License is activated in Appearance > GeneratePress.
    If the license key is visible just hit save a couple of times.

    Then retry the update.

    If still an issue download thee latest zip from Account > Downloads, remove the old plugin and install the new.

    #1086626
    Paolo Fauci

    The license was already present in Aspetto => GeneratePress.
    I saved a couple of times as you suggested and was able to upgrade GP Premium to 1.9.1

    Thanks David

    #1086663
    David
    Staff
    Customer Support

    Glad to be of help

    #1087422
    Jose

    Same here, just copied and pasted the license key again and now its up to date. Thank you, David.

    #1087658
    David
    Staff
    Customer Support

    Glad to be of help

    #1098922
    Anonymous

    Hi there,

    Is version 1.9.1 stable? Does it support WordPress version 5.3?

    If yes, WordPress is unable to determine compatibility.

    #1099301
    Leo
    Staff
    Customer Support

    Yes and yes ๐Ÿ™‚

    #1106370
    Anonymous

    Hi there Leo,

    When attempting to update the GeneratePress Premium plugin to version 1.9.1 from 1.8.3, it appears that WordPress continues to be maintenance mode and the plugin remains on version 1.8.3.

    Interestingly, the GeneratePress theme updates successfully to version 2.4.1 as does MenuIcons from 0.11.5 to 0.12.2.

    The only warning that is displayed appears to be specific to WordPress. Please see screenshots.

    #1106380
    Leo
    Staff
    Customer Support

    Hmm we haven’t had this issue reported. Maybe some issues specific to your install.

    Can you try updating manually?
    https://docs.generatepress.com/article/updating-gp-premium/#manually-updating

    #1128401
    Anonymous

    Happy New Year Leo. Thanks the manual installation worked.

    #1128417
    Leo
    Staff
    Customer Support

    No problem ๐Ÿ™‚

Viewing 12 posts - 1 through 12 (of 12 total)
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