- This topic has 11 replies, 5 voices, and was last updated 8 months, 2 weeks ago by Leo.
November 30, 2019 at 3:27 am #1085869Paolo Fauci
Hi recently I’m having problems with GP Premium Version update: 1.9.1
Actually, the plugin is stopped at version 1.8.3 and every time I try to update from the wordpress Dashaboard this error comes up:
Update failed: The download failed. Unauthorized
My license was updated one month before the deadline and the deadline is November 26th 2020.
I await information
PaoloNovember 30, 2019 at 7:04 am #1086352DavidStaffCustomer Support
can you make sure the License is activated in Appearance > GeneratePress.
If the license key is visible just hit save a couple of times.
Then retry the update.
If still an issue download thee latest zip from Account > Downloads, remove the old plugin and install the new.November 30, 2019 at 9:46 am #1086626Paolo Fauci
The license was already present in Aspetto => GeneratePress.
I saved a couple of times as you suggested and was able to upgrade GP Premium to 1.9.1
Thanks DavidNovember 30, 2019 at 10:10 am #1086663DavidStaffCustomer SupportDecember 1, 2019 at 1:11 am #1087422Jose
Same here, just copied and pasted the license key again and now its up to date. Thank you, David.December 1, 2019 at 5:09 am #1087658DavidStaffCustomer SupportDecember 9, 2019 at 9:44 am #1098922Anonymous
Is version 1.9.1 stable? Does it support WordPress version 5.3?
If yes, WordPress is unable to determine compatibility.December 9, 2019 at 4:38 pm #1099301LeoStaffCustomer SupportDecember 16, 2019 at 7:28 pm #1106370Anonymous
Hi there Leo,
When attempting to update the GeneratePress Premium plugin to version 1.9.1 from 1.8.3, it appears that WordPress continues to be maintenance mode and the plugin remains on version 1.8.3.
Interestingly, the GeneratePress theme updates successfully to version 2.4.1 as does MenuIcons from 0.11.5 to 0.12.2.
The only warning that is displayed appears to be specific to WordPress. Please see screenshots.December 16, 2019 at 7:51 pm #1106380LeoStaffCustomer Support
Hmm we haven’t had this issue reported. Maybe some issues specific to your install.
Can you try updating manually?
https://docs.generatepress.com/article/updating-gp-premium/#manually-updatingJanuary 10, 2020 at 6:21 pm #1128401Anonymous
Happy New Year Leo. Thanks the manual installation worked.January 10, 2020 at 6:54 pm #1128417
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