Archived topic
Updating is Not working
6 replies · Started by matty24 on April 11, 2017
Hello
i ise generatepress but i dont find the Update Field to insert the purchase code. What can i do?
Hi there,
Do you see GeneratePress in Dashboard > Appearance and the license field is not there?
Might want to try manually updating first: https://docs.generatepress.com/article/updating-gp-premium/#manually-updating
Let me know if this helps.
Is this Field to paste my Email?
When i Paste my Mail it comes
Email activation failed. This email does not exist in our records.
Try manually updating first: https://docs.generatepress.com/article/updating-gp-premium/#manually-updating
Then you should be able to activate update: https://docs.generatepress.com/article/updating-gp-premium/#activating-updates
My Color and other changes i dont loose?
You won't lose any changes.
