Search for: Log In Free Support [Support request] Updating is Not working Home › Forums › Support › Updating is Not working This topic has 6 replies, 2 voices, and was last updated 3 years, 10 months ago by Leo. Viewing 7 posts - 1 through 7 (of 7 total) Author Posts April 11, 2017 at 9:52 pm #304761 matty24 Hello i ise generatepress but i dont find the Update Field to insert the purchase code. What can i do? April 11, 2017 at 9:58 pm #304764 LeoStaff Customer Support Hi there, Do you see GeneratePress in Dashboard > Appearance and the license field is not there? Might want to try manually updating first: https://docs.generatepress.com/article/updating-gp-premium/#manually-updating Let me know if this helps. Documentation: http://docs.generatepress.com/ Adding CSS: http://docs.generatepress.com/article/adding-css/ April 11, 2017 at 10:09 pm #304768 matty24 Is this Field to paste my Email? April 11, 2017 at 10:31 pm #304773 matty24 When i Paste my Mail it comes Email activation failed. This email does not exist in our records. April 11, 2017 at 10:34 pm #304774 LeoStaff Customer Support Try manually updating first: https://docs.generatepress.com/article/updating-gp-premium/#manually-updating Then you should be able to activate update: https://docs.generatepress.com/article/updating-gp-premium/#activating-updates Documentation: http://docs.generatepress.com/ Adding CSS: http://docs.generatepress.com/article/adding-css/ April 11, 2017 at 10:54 pm #304777 matty24 My Color and other changes i dont loose? April 11, 2017 at 11:06 pm #304780 LeoStaff Customer Support You won’t lose any changes. Documentation: http://docs.generatepress.com/ Adding CSS: http://docs.generatepress.com/article/adding-css/ Author Posts Viewing 7 posts - 1 through 7 (of 7 total) You must be logged in to reply to this topic. Log In Username: Password: Keep me signed in Log In