- This topic has 13 replies, 3 voices, and was last updated 1 year, 9 months ago by David.
September 26, 2020 at 1:18 am #1459532Bryan
When editing the blocks with the Google, Facebook, and Yelp review images, I get the error “Updating failed. You are probably offline.”
This happens when I try to center the images in the blocks and/or when I try to add a border to the blocks. As soon as I undo the changes, the error goes away and it allows me to save the page.September 26, 2020 at 6:54 am #1459818DavidStaffCustomer SupportSeptember 26, 2020 at 6:15 pm #1460442Bryan
That did not work. I have created an account for support.September 26, 2020 at 6:20 pm #1460445LeoStaffCustomer SupportSeptember 26, 2020 at 6:29 pm #1460447Bryan
I don’t think it’s necessarily a theme issue either. It might be a Blocks issue… If I activate Twenty Twenty, I get the same result.September 26, 2020 at 6:43 pm #1460449Bryan
If you look now, I have created a new container and was able to center the images and add a border with no issue.
If I try to center the images and add a border to the containers in the grid, it gives me the error.September 27, 2020 at 1:14 am #1460633Bryan
Seems to have something to do with images and the grid in Blocks.
If I edit the Home Advisor awards and attempt to make the containers 50% on mobile, so they double stack instead of single stack, I am getting the same error.September 27, 2020 at 4:22 am #1460780DavidStaffCustomer SupportSeptember 27, 2020 at 4:30 am #1460788Bryan
I’m thinking there might be a conflict with Avada, which is what I am moving the website away from. I should be ready to just get rid of it completely later today and will follow up.September 27, 2020 at 5:38 am #1460856DavidStaffCustomer SupportSeptember 27, 2020 at 9:21 pm #1461650Bryan
So I disabled everything except for GPP and GB and I am still having no luck. I made some minor adjustments to the design I wanted just so that I could make the site live.
I was able to edit the Google rating’s bottom padding, but if I edit the Facebook rating’s bottom padding I get the error.
I was able to edit the mobile width for the Home Advisor Top Rated badge but not any of the others without getting the error.
I did re-enabled some of the plugins for security and consumers.September 27, 2020 at 9:33 pm #1461661Bryan
As I continue to investigate, I am thinking it may have something to do with my internet somehow. I was able to make the modifications using my iPhone and cellular service. I just don’t understand why my internet would cause an issue like this.September 28, 2020 at 12:34 am #1461771Bryan
The issue is clearly somewhere on my end. Thanks for the help!September 28, 2020 at 1:35 am #1461821
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