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[Support request] Updating failed. The response is not a valid JSON response.

Home Forums Support [Support request] Updating failed. The response is not a valid JSON response.

Home Forums Support Updating failed. The response is not a valid JSON response.

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  • Author
    Posts
  • #2585933
    Ankush

    Hello Team,

    I am getting JSON error while updating my page that has shortcode in it. I have created that shortcode with the help of php, html, css & js but everything is working smooth the only issue that I am facing is whenever I add that shortcode to nay page/post and update/publish immediately this error comes up.

    I have gone through all of the similar issue forum but nothing helped.

    Looking for the solution from you guys.

    #2586011
    Ying
    Staff
    Customer Support

    Hi there,

    It sounds like there’re some errors in the code that generates the shortcode.

    Sorry to say but we don’t support codes from 3rd parties 🙁

    You can try sharing the code at https://stackoverflow.com/ and see if anyone can spot the error.

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