[Support request] Updating failed: invalid JSON body passed

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Viewing 15 posts - 1 through 15 (of 16 total)
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  • #1438941
    stusibley

    Hello,

    I am having an issue with woocommerce blocks, when trying to update I get a JSON error, I have updated php, asked my hosting to check all is well

    Does anyone know of a potential problem?

    Thanks

    Stuart

    #1439010
    David
    Staff
    Customer Support

    Hi there,

    any issues being displayed in Dashboard > Tools > Site Health ?

    #1439019
    stusibley

    deafault theme, 1 inactive plugin, only part of your site using https (although this one should be fixed now as I removed simple ssl plugin and hosting updated)

    #1439020
    stusibley

    Thanks for the help David

    #1439022
    stusibley

    My hosting has come up with a fix by changing the editor to classic, so I’ve at least got control of updating products for now

    #1439023
    stusibley

    Apparently it’s an issue with the editor blocks in the non-classic editor?

    #1439035
    David
    Staff
    Customer Support

    Not had any reports of an issue with the Woocommerce Blocks. Have you asked on the plugin support forum ?

    #1439039
    stusibley

    No but I can do

    #1439045
    David
    Staff
    Customer Support

    Is it only an issue when using the Woo Blocks plugin?

    #1439046
    stusibley

    Yes – the products plugins especially

    #1439186
    David
    Staff
    Customer Support

    Hmmm…. not been able to replicate that issue, personally i just use the built in Woocommerce Shortcodes:

    https://docs.woocommerce.com/document/woocommerce-shortcodes/

    They use the default Woo template so their content and output will match that of the Shop.

    #1440017
    Saul

    Hi.

    I get the same error when importing the site “Niche” from the Library in WordPress multisite. Something I can see is that when Niche is imported, the Guttenberg plugin is also imported, and I don’t know if that is part of the problem.

    #1440423
    David
    Staff
    Customer Support

    I just created a new page ‘GP Support test page’ – i added a featured product block and published.
    I then updated the page twice each time adding a paragraph and a new woo block.

    Each time the page updated without any errors.

    Is there a particular post type of action that triggers the problem?
    Have you tried a different browser ?

    #1440722
    stusibley

    Mine occurs with hand-picked products from woocommerce, only tried on chrome so far

    #1440852
    Saul

    Thanks for reviewing and testing. Indeed now lets save the content, and I have not adjusted anything, I can simply do it. I don’t know what the reason was.

Viewing 15 posts - 1 through 15 (of 16 total)
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