- This topic has 15 replies, 3 voices, and was last updated 5 years, 8 months ago by
David.
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AuthorPosts
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September 11, 2020 at 1:34 am #1438941
stusibley
Hello,
I am having an issue with woocommerce blocks, when trying to update I get a JSON error, I have updated php, asked my hosting to check all is well
Does anyone know of a potential problem?
Thanks
Stuart
September 11, 2020 at 2:28 am #1439010David
StaffCustomer SupportHi there,
any issues being displayed in Dashboard > Tools > Site Health ?
September 11, 2020 at 2:35 am #1439019stusibley
deafault theme, 1 inactive plugin, only part of your site using https (although this one should be fixed now as I removed simple ssl plugin and hosting updated)
September 11, 2020 at 2:36 am #1439020stusibley
Thanks for the help David
September 11, 2020 at 2:36 am #1439022stusibley
My hosting has come up with a fix by changing the editor to classic, so I’ve at least got control of updating products for now
September 11, 2020 at 2:37 am #1439023stusibley
Apparently it’s an issue with the editor blocks in the non-classic editor?
September 11, 2020 at 2:50 am #1439035David
StaffCustomer SupportNot had any reports of an issue with the Woocommerce Blocks. Have you asked on the plugin support forum ?
September 11, 2020 at 2:52 am #1439039stusibley
No but I can do
September 11, 2020 at 2:57 am #1439045David
StaffCustomer SupportIs it only an issue when using the Woo Blocks plugin?
September 11, 2020 at 3:01 am #1439046stusibley
Yes – the products plugins especially
September 11, 2020 at 5:20 am #1439186David
StaffCustomer SupportHmmm…. not been able to replicate that issue, personally i just use the built in Woocommerce Shortcodes:
https://docs.woocommerce.com/document/woocommerce-shortcodes/
They use the default Woo template so their content and output will match that of the Shop.
September 11, 2020 at 7:20 pm #1440017Saul
Hi.
I get the same error when importing the site “Niche” from the Library in WordPress multisite. Something I can see is that when Niche is imported, the Guttenberg plugin is also imported, and I don’t know if that is part of the problem.
September 12, 2020 at 6:02 am #1440423David
StaffCustomer SupportI just created a new page ‘GP Support test page’ – i added a featured product block and published.
I then updated the page twice each time adding a paragraph and a new woo block.Each time the page updated without any errors.
Is there a particular post type of action that triggers the problem?
Have you tried a different browser ?September 12, 2020 at 9:17 am #1440722stusibley
Mine occurs with hand-picked products from woocommerce, only tried on chrome so far
September 12, 2020 at 12:27 pm #1440852Saul
Thanks for reviewing and testing. Indeed now lets save the content, and I have not adjusted anything, I can simply do it. I don’t know what the reason was.
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