Home › Forums › Support › Updating failed. Error message: The response is not a valid JSON response. This topic has 15 replies, 3 voices, and was last updated 4 years, 1 month ago by David. Viewing 16 post (of 16 total) ← 1 2 Author Posts March 25, 2020 at 6:43 am #1209464 DavidStaff Customer Support Sorry we can’t be of much more help. Author Posts Viewing 16 post (of 16 total) ← 1 2 You must be logged in to reply to this topic. Log In Username: Password: Keep me signed in Log In