Updates acitvated, but it does not update

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Home Forums Support Updates acitvated, but it does not update

Viewing 4 posts - 1 through 4 (of 4 total)
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  • #153866
    Eric

    Hi,

    I bought the addons and changed the E-Mail-Adress in the Backend plus enabled the updates. But in the plugins it still says that I have to update.

    Can I update via FTP?
    And do I have issues if i update from 1.2.64 to the resent one?

    Thanks!
    eric

    #153875
    Tom
    Lead Developer
    Lead Developer

    Hi Eric,

    So you’re using 1.2.64 and have your email activated, but there’s no update available in the Dashboard.

    You can update manually by deleting the plugin from your Dashboard and uploading the fresh zip you can get from your account: https://generatepress.com/account

    We’re moving away from email activated in the next version back to a simple license key – the email activation isn’t consistent enough.

    #153900
    Eric

    Thanks, Tom.
    Will I lose my settings in this case?
    eric

    #153908
    Tom
    Lead Developer
    Lead Developer

    No 🙂

    As a backup you can export your settings though – always good to have.

Viewing 4 posts - 1 through 4 (of 4 total)
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