Home › Forums › Support › Update Failed: Download failed. Unauthorized This topic has 5 replies, 3 voices, and was last updated 3 years, 2 months ago by Leo. Viewing 6 posts - 1 through 6 (of 6 total) Author Posts November 14, 2019 at 9:42 am #1063235 Davis Hi, I can’t seem to update my GP Premium – https://gyazo.com/dd143988ba077000ce57b858bdfc7b80 -Davis November 14, 2019 at 9:53 am #1063249 LeoStaff Customer Support Hi Davis, This should help: https://docs.generatepress.com/article/updating-issues/#getting-an-unauthorized-message Let me know π Documentation: http://docs.generatepress.com/ Adding CSS: http://docs.generatepress.com/article/adding-css/ November 14, 2019 at 5:09 pm #1063489 Davis 5-stars! Solved. November 14, 2019 at 6:03 pm #1063519 LeoStaff Customer Support Glad to hear π Documentation: http://docs.generatepress.com/ Adding CSS: http://docs.generatepress.com/article/adding-css/ November 21, 2019 at 8:16 am #1070942 Linda Hi Leo, I was having the exact same issue as Davis and your link solved it for me, too. I saved the license key and it worked! π Thanks from me as well, Linda November 21, 2019 at 1:49 pm #1071426 LeoStaff Customer Support Glad to hear π Documentation: http://docs.generatepress.com/ Adding CSS: http://docs.generatepress.com/article/adding-css/ Author Posts Viewing 6 posts - 1 through 6 (of 6 total) You must be logged in to reply to this topic. Log In Username: Password: Keep me signed in Log In