[Support request] Update failed

Home Forums Support [Support request] Update failed

Home Forums Support Update failed

Viewing 8 posts - 1 through 8 (of 8 total)
  • Author
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  • #319623
    Jung

    I just change my temp domain (ombdiary.com) to new domain (mfdiary.com) and than I try to update but it failed. Can you help it?

    #319627
    Tom
    Lead Developer
    Lead Developer
    #319660
    Sharif

    I had the same problem. When I installed GP premium my doamains were subfolders like anis.af/quizzes/ and then I changed them to subdomains like quizzes.anis.af and update failed.
    I came here to my GP account and deleted all subfolders then added all subdomains and update was sucessful!
    having an active key did not solve my problem until coming here and fixing the problem in my account.

    #319663
    Tom
    Lead Developer
    Lead Developer
    #319670
    Sharif

    yes Tom, you are right!
    Thanks Alot!

    #319677
    Tom
    Lead Developer
    Lead Developer

    No problem 🙂

    #319708
    Jung

    I was trying delete and re-install GP-premium plugin but still failed update and there was comment as “Update Failed: Could not create directory. gp-premium/library/customizer/controls”. do I have to make directory?

    #320044
    Tom
    Lead Developer
    Lead Developer
Viewing 8 posts - 1 through 8 (of 8 total)
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