[Support request] Update Failed

Home Forums Support [Support request] Update Failed

Home Forums Support Update Failed

Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
    Posts
  • #271829
    Andy

    Hi Tom.

    I’ve just tried to update GP Premium from 1.2.92 to 1.2.94 and its giving me this error:

    Update Failed: Download failed. cURL error 51: SSL peer certificate or SSH remote key was not OK

    Tried de-activating and re-activating my license but it hasn’t helped.
    I’ve not had any problems with previous updates so not sure whats happened. I’m not using SSL on the domain either.
    I did find in one help thread that it might be because the version of Curl on the server may be too old. Could this be the cause? Although I wonder why its not happened before?.

    Any help appreciated.

    #271830
    Leo
    Staff
    Customer Support
    #271878
    Andy

    Yes, thats the help doc I was referring to in my post but I need Tom to confirm.

    #271880
    Tom
    Lead Developer
    Lead Developer

    Yep, it’s most likely because your server is using an old cURL library that needs to be updated.

    #271884
    Andy

    My server is running PHP 5.2.16 and cURL 7.21.0. Could this be the issue? My host can’t update my PHP version without moving the site to a newer server unfortunately.

    #271886
    Tom
    Lead Developer
    Lead Developer

    Yikes, running PHP 5.2 is a huge security concern. You absolutely want to get that updated, even if it means moving to a new server.

    That version of CURL should be ok, but it needs to be compiled with some other libraries. Check the technical info at the bottom of this article: https://kb.yoast.com/kb/update-errors-with-certificate-subject-name/

Viewing 6 posts - 1 through 6 (of 6 total)
  • You must be logged in to reply to this topic.