[Resolved] update error

[MARIA TERESA RAPOSO ALCON]

Hello,
I just renewed my generatepress license
I have a problem with my website https://grupoculto.com/ the logo does not appear nor the images of the Footer nor the menu but it does appear when I give to edit

[Leo]

Hi there,

Can you disable all plugins except GP Premium to test first?

And keep the plugins disabled even if it nothing changes.

Please activate the parent theme if you are using a child theme as well.

Let me know 🙂

[Leo]

Also, your entire site is built with Beaver Builder and none of the content on the linked page is coming from GeneratePress.

I would recommend checking with Beaver Builder’s support team.

[MARIA TERESA RAPOSO ALCON]

ok thank you
i have done so, i have contacted beaver builder support and am waiting for a reply,

[Leo]

No problem 🙂

[MARIA TERESA RAPOSO ALCON]

Hi Leo, thank you very much, I think it has been solved, there was an incompatibility with a plugin, I’m talking about beaver builder,
thanks for your quick response
I wish you happy holidays 🙂
you can close this ticket!

[Leo]

No problem 🙂

[Author]

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