Home › Forums › Support › update broken This topic has 1 reply, 2 voices, and was last updated 6 years, 11 months ago by Tom. Viewing 2 posts - 1 through 2 (of 2 total) Author Posts May 21, 2017 at 6:38 pm #321917 albabes Inside<http://srsaddleco.com/wp-admin/themes.php?page=generate-options> The license the shows GOOD checkmark, clicking on update cause some activity, but ver stays same. Screnshot below shows Plugin area failure. Update Failed: Download failed. Unauthorized From my acct, not the cust acct, I downloaded gp-premium-1.3.zip file and tried to manually update. I got: Downloading update… Download failed. Unauthorized May 21, 2017 at 6:39 pm #321918 TomLead Developer Lead Developer This should help: https://docs.generatepress.com/article/updating-issues/#getting-an-unauthorized-message Author Posts Viewing 2 posts - 1 through 2 (of 2 total) You must be logged in to reply to this topic. Log In Username: Password: Keep me signed in Log In