[Support request] Understanding the media library and resized images

[Craig]

I use an API to pull in images for my products.
The images from the API are 1500 X 1500 and are found in the Media Library

When I go to the folder where these images are on the server I see that each SKU has been resized to various other sizes.
How do I access these images as they are not in the media library?
I would like the 768 X 768 version to be served instead of the 1500 x 1500 one.

Is this possible

Thanks
Craig

[Leo]

Hi Craig,

The media library is a WP core feature so this wouldn’t be something the theme can help with.

Unfortunately I’m not familiar with using API to pull in product images either so I can’t comment on this.

I think a WP general forum would be your best bet:
https://wordpress.stackexchange.com/

You can also try WP support team as well but I’m not sure if they will help with API related issues.

[Craig]

Thx

I don’t think this is an API issue. The API is just uploading the images to the media library at 1500 by 1500 as that is the original image size. Once the image is uploaded it goes into the image folder on the server. WP is then resizing the images and there are about 10 different sizes for each image in the image folder on the server but only the original one is available in the media library. I am wanting to link the product to the smaller resized version of the image but can’t as it is not in the media library. It is in the image folder with the original and all the resized versions though.

[Leo]

The product images are handled by WooCommerce plugin itself.

Maybe try their support team first?

[Author]

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